ADMIN: Configure Status Colors

Awesome Support ships with three default statuses – NEW, IN PROGRESS and HOLD.  Additionally there are two ticket “states” – OPEN and CLOSE.  Finally there are conditions such as “OLD”. Each of these status/states/conditions can be assigned a different color. To do this – go to the TICKETS->SETTINGS->STYLE tab and scroll down to the COLORS section. Tip:… Continue reading ADMIN: Configure Status Colors

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