Here are the options that can be added to wp-config to control the behavior of Awesome Support: WPAS_SLUG By default, all tickets will be accessed through a URL of the type domain.com/ticket/my-ticket-title. If you wish to change the slug ticket to something else, let’s say help, so that your URLs look like domain.com/help/my-ticket-title, you need… Continue reading ADMIN: WP-CONFIG Options