Awesome Support has the ability to support multiple products. However, to keep things simple and ensure that the plugin is ready to be used immediately after installation, the default options are set so that the user is not asked for a product when they fill out a ticket. But you can turn on support for multiple… Continue reading ADMIN: Configure Products
Chapter: Admin Guide
ADMIN: User Registration Options
Awesome Support has an extensive suite of options that control the behavior of user registrations. To access these, go to the TICKETS->SETTINGS->REGISTRATION tab. Allow Registrations: This is self explanatory – it allows you to control if users can register themselves or if they will only be shown a login screen. Who Should Receive New User Notifications: Control… Continue reading ADMIN: User Registration Options
ADMIN: Overview
When Awesome Support is installed, it is ready to go right out of the box. However, there are numerous options you can use to fine-tune its behavior. Almost all of these options are located in the TICKETS->SETTINGS screen. Some of the many options you can configure include the following: Enable or disable products Enable or disable… Continue reading ADMIN: Overview