Submit ticket without login

Yes, you can submit a ticket without logging into the support system using our guest tickets add-on.  With this add-on new users can submit a ticket without creating an account.  Existing users will be required to log in. Alternatively, you can use our EMAIL SUPPORT add-on to allow users to simply email you a ticket.  You can read more… Continue reading Submit ticket without login

Is the price of bundles and extensions a one time payment?

No it’s not a one time payment. All bundles and add-ons need to be renewed every year if you want to keep the plugins updated (compatibility and security fixes).  While you can choose to not renew, without a paid up license you will no longer receive enhancements, security and compatibility updates. Renewal is 10% cheaper 🙂

Is it compatible with WPML?

The short answer to this question is: it depends on what you’re trying to accomplish.  There have been reports with edge cases where WPML isn’t working perfectly.  Some of the issues you might encounter include: Many of the configuration screens we use only support a single language.  For example, there is only one data entry box… Continue reading Is it compatible with WPML?

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