How To Remove The Close Checkbox From The Front-End

On rare occasions you might want to prevent end users from closing tickets.  The easiest way to do that is to remove the checkbox that allows the user to close a ticket.  You can use some CSS to do that (though, be warned, this might need adjustment if you have a custom or non-standard theme).

Place the following in your theme’s styles.css file:

div.checkbox label {
display: none;
Note: this is not a SECURE method – a really determined user  can still submit a ticket with the checkbox turned on via some injected html.  All this does is make the checkbox invisible.
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